Innovation Stage

Natalie Frow

Natalie is the Managing Director for eCommerce and Retail at DHL, overseeing a team of over 12,000 professionals delivering omnichannel logistics services for top UK retailers. Joining DHL in January 2019 as VP for Home Delivery, she managed large item delivery networks. In 2022, she took on contracts with Sainsbury’s. Promoted to her current role in January 2023, Natalie focuses on innovation and customer partnerships, driving DHL’s eCommerce and retail operations. Her leadership ensures DHL delivers outstanding logistics solutions.

Stu Hill
Tia Wallace