Important Information
Everything you need to know ahead of RetailJam 2025
Everything you need to know ahead of RetailJam 2025
Most of the answers to any questions you may have can be found below. If you can’t find the answer you are looking for please use the contact button below.
Opening & Closing Times:
Partner badge collection will be open from 07:30
Retailer/Brand badge collection will be open from 08:00
Sessions begin at 09:00
RetailJam will finish at 21:00
Venue Address:
Knebworth Barns,
Knebworth,
SG1 2AX
Once you reach the Novotel, follow the RetailJam signs down to the entrance. Security will greet you at the gate where you need to show your parking pass, if you’re driving (This can be found on the RetailJam app).
Travel:
By Car:
By Train:
Our recommended fast train routes from central London:
Direct Train | Departure | Arrival |
St Pancras – Stevenage | 7:01 | 7:31 |
Kings Cross – Stevenage | 7:06 | 7:26 |
St Pancras – Stevenage | 7:16 | 7:42 |
St Pancras – Stevenage | 7:31 | 7:58 |
Kings Cross- Stevenage | 7:33 | 7:53 |
St Pancras – Stevenage | 7:46 | 8:13 |
– RetailJam is running a complimentary shuttle from Stevenage station to Knebworth Barns every 15 minutes from 07:15 – 09:15
By Air:
Luton Airport – 11 miles
Stansted Airport – 28 miles
Heathrow Airport – 41 miles
London City Airport – 48 miles
Knebworth Entry Pass
You will need to show this Knebworth entry pass to gain access to the venue, regardless of whether you are driving or arriving on the shuttle:
This can either be printed and displayed on your dashboard, or shown digitally, via the RetailJam app.
The RetailJam App:
This year, we are introducing the RetailJam app for the ultimate networking experience. You can choose sessions to build your own agenda, arrange meetings with partners and peers, form connections and access event info.
On the day, you will collect your badge from the front desk, which will have a unique QR code.
As you network, use the badge scanner in the app to make connections. You can view, chat with and arrange meetings with connections all in the RetailJam app.
– For more information on getting the most out of the RetailJam app, this is all in one handy guide
Local Hotels:
Should you wish to stay the night, here are some hotels nearby:
What to bring:
Notepad & pen / Digital notetaker
Water bottle
Weather protection (sunscreen, hats, sunglasses)
Knebworth entry pass
Dress Code:
Please dress casually and appropriately for the weather, remember we are an outdoor event! The surface across Knebworth can be uneven so we recommend flat, comfortable shoes.
Food & Drinks:
As a registered attendee and as part of your ticket price the following is included throughout the day:
Don’t forget to bring your reusable water bottle to fill up at the water stations throughout the day.
We will be catering for Vegans and Vegetarians. If you have dietary allergies that you have NOT identified as part of your registration please email events@thehive-network.com
Security:
Please wear your badge throughout the duration of RetailJam
Smoking is only permitted in designated areas
There will be staff on-site to help you – give us a shout if you need anything!
Sustainability:
Wifi:
WiFi is provided throughout Knebworth Barns, the password will be provided on the day.
Phone Charging:
Access to charging points will be available in the Recharge Hub.
Accessibility:
Cancellation
Places are limited. If you are unable to attend, please let us know as soon as possible by emailing mike.nelson@thehive-network.com
Below is a list of hotels local to Knebworth Barns should you wish to stay overnight.