The Set List

Our community of retailers, brands and partners have told us that they are tired of vast, soulless expos with their needle-in-a-haystack approach to networking and uninspiring, one-way, death by PowerPoint content.

We’re ushering in a new era with a content-rich, networking-packed and fun-filled one-day experience for senior retail leaders and their teams to engage with solution providers that are walking the walk and not just talking the talk.

Combining hard-hitting and inspiring Innovation Stage content, exciting and unique networking and social experiences, and interactive, takeaway-packed small group sessions synonymous with The Retail Hive, RetailJam is your one-stop destination to truly engage with retail innovators and join them on their transformation journey.

You’ll walk away with:

  • Inspiration from Asda, Boots, Chalhoub Group, Marks & Spencer, Seasalt Cornwall, Tesco and more on how to harness the power of innovation in your organisation
  • A plethora of real world and relevant ideas to disseminate and experiment with in your organisation from the collective wisdom at our interactive roundtable discussions
  • Practical, tried-and-tested roadmaps to tackle your next big challenge through our deep-dive workshops, combining taught and interactive learning
  • A black book of new potential partners that have already been identified, validated and implemented successfully by leaders like you, in organisations like yours
  • Renewed acquaintances, new relationships, stronger team bonds and unique memories through interactive sessions, curated networking and our fun-filled post-event party

Take a look…

The Innovation Stage

The Innovation Stage is the focal point for our inspirational, innovation-focused sessions. From building innovation-driven cultures to leveraging emerging technologies, from the dos and don’ts of digital transformation to preparing for the customer of the future, the Innovation Stage is your go-to for hearing the latest insights from cutting edge retailers and brands. This stage is open to all RetailJam attendees.

Complimenting the Innovation stage content, over the course of the day you’ll be in sessions, demos and 1:1s. Our Hives are accessible to VIPs, by invitation only.

Choose your Hive:

Digital Marketing

The Digital Marketing Hive is built for those at the forefront of their organisation’s customer acquisition strategy. Against a backdrop of reduced budgets but increased expectations, our content is designed to equip you with the latest insights into how to leverage new technologies, techniques and tools to attract and retain customers, while maximising your ROI on marketing spend.

Customer Experience

The Customer Experience Hive is designed to inform and inspire leaders who are connecting the many dots of CX in an increasingly complex, omnichannel world. With an ever-expectant consumer, this cohort looks at how to create a smooth, consistent and enjoyable experience for your customers. Every single time.

Technology & eCommerce

The Technology & eCommerce Hive is designed for technologists grappling with conflicting priorities and challenges: limitations caused by legacy systems, the clamour to leverage emerging technologies, an increasingly demanding customer, the spotlight on tech spend and ROI, and increasing buzz around the metaverse.


The Sustainability Hive is a unique exchange that you will not find anywhere else. Facilitated by a cohort of speakers that are B Corp certified, on the B Corp journey or represent larger legacy organisations who are making significant moves in the sustainability sphere, the Sustainability cohort is designed to inspire you to start or accelerate your own sustainability strategy through candid conversations and collaborations.