Chief Architect, Primark
As part of their on-going digital transformation, Paul and his team at Primark are overcoming the gravitational pull of legacy systems and launching new and exciting capabilities to establish a platform for innovation

Chief Architect – eCommerce & Digital, John Lewis Partnership
Daryl and his team are at the centre of delivering the technology roadmap to enable John Lewis and Waitrose to deliver next-level personalisation capabilities

Director of Technology, The Body Shop
Catherine aligns The Body Shop’s business strategy with their technology roadmap to deliver future-ready capabilities designed to meet the on-going challenges of an omnichannel world

Director, Open 24 Seven
James has been instrumental in building the technology roadmaps for multiple eCommerce brands, most recently bringing next generation AR/VR capabilities to Furniturebox and now returning to Open 24 Seven to empower the next phase of growth.

Senior Manager e-Commerce Platform Development, Puma
Bettina’s mission is to build strategies and teams that pave the way for the transformation of digital capabilities. At Puma, Bettina plays a key role in their move towards headless eCommerce and adopting microservices

Head of Digital Technology – Performance & Commercial, Co-Op
Charles and his team occupy a unique position in Co-Op, providing the data and actionable insights into the cost, value and performance of the digital technology and data function across the Co-Op business, acting as a conduit between executive management and end users

CTO – HCL Commerce EMEA, HCL Software
Martin advises many of HCL’s eCommerce clients on both technical and business strategy. As a senior leader in the worldwide development organisation Martin has direct influence over the product vision, strategy, and roadmap of HCL’s Customer Experience portfolio.

Head of UK&I Retail, CPG & Hospitality, UST
With 30+ years of experience working for two UK high street retailers, Andy Knowles excels in all aspects of leadership in IT and customer contact centre development. Skilled in leading teams and driving change, he specialises in multi-sourcing, outsourcing, and off-shoring, and in particular delivering successful transformations in the retail industry.