25th June 2026,
Knebworth Park & Barns
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See RetailJam Live in 2026
Register for the award winning RetailJam
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EPISODE ONE – LET’S TALK INNOVATION…
In this first episode, we explore innovation in retail with:
- Georgina Rose, Circular & Innovation Lead, Selfridges
- Nick Connell, Head of Resale, Decathlon
- Ron Sachs, Commercial Director, Shopping, Deliveroo
- Manou Campbell, Head of Data & Information Systems, Medik8
- Kat Lucas, CRM & Retention Lead, Abel & Cole
Together, they share perspectives on how retailers are using technology to stay ahead, the biggest innovation challenges facing the industry today, and where the next wave of retail transformation is likely to come from.
See RetailJam Live in 2026
Register for the award winning RetailJam
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EPISODE TWO – LET’S TALK CUSTOMER CENTRICITY…
In this second episode, we explore customer centricity in retail with:
- Kai Bentley, Senior Technology Business Partner, DFS
- Jayesh Bhayani, Sr Director (EVP) Technology, Tesco
- Pia Sharma, Head of Digital Marketing & CRM, Joseph Joseph
They show how retailers can put customers at the heart of everything, from designing human-centred AI and intuitive self-service solutions, to smarter marketing, enhanced loyalty, and personalised experiences that delight every shopper.
See RetailJam Live in 2026
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EPISODE THREE – LET’S TALK LOYALTY…
In this episode, we explore loyalty and retention in retail with:
- Lauren Kopsch, Head of Digital Marketing, Gail’s
- Pia Sharma, Head of Digital Marketing & CRM, Joseph Joseph
- Kat Lucas, CRM & Retention Lead, Able & Co
They discuss whether a loyalty scheme is necessary to create loyalty, how to balance growth and retention, the sustainability of loyalty programmes, and meeting evolving customer expectations.
ABOUT RetailJam
Designed for cross-functional retail leadership teams, RetailJam replaces the noise of traditional events with curated conversations, actionable insights, and genuine collaboration – making every moment out of the office effortless, relevant and free to attend for retailers and brands.
Delivered in an immersive, informal setting, RetailJam helps teams align on strategy, share ideas, and discover the technologies shaping retail’s future.
In 2026, RetailJam will expand that collective energy by bringing senior leaders and future talent together fostering mentorship, shared context, and the clarity needed to drive intelligent, connected growth across retail.
25th June 2026,
Knebworth Park & Barns
#retailrocks
Register for the award winning RetailJam
Choose your sector to continue
Jammers already attending include
What our jammers said
The environment reflected exactly what RetailJam stands for… open, strategic, and future-focused collaboration. Every conversation went beyond the usual sales talk and into real discussions about how we innovate, grow, and shape the future together.
Everything about RetailJam felt intentional, from the people I met to the discussions we had. It’s built around a simple but powerful idea: when you connect the right minds, you accelerate real change
I am drowning in options and starving for trusted answers. I don’t need another sales pitch, I need a curated shortlist and honest conversations with peers who have been where I am!
It’s the best event in retail – fact!
An enjoyable and useful day. Discussions were insightful. Good networking. Will be recommending to more colleagues next year.
A full-on, high energy dive into the future of retail, packed with sharp insights on innovation, eCommerce, Marketplaces & sustainability
It’s an exciting format that breaks away from the usual event structure — and it’s buzzing!
Register for the award winning RetailJam
Choose your sector to continue
Our advisory board
Our Advisory Board brings together senior leaders from powerhouse retailers and bold challenger brands.
