Sprawling traditional exhibitions can be difficult to navigate, making it challenging to cut through the noise and zone in on the solutions most relevant to you, and the content can feel one-way with little interaction.
Combining new formats with exciting and engaging networking experiences, alongside the small group interactive sessions that are synonymous with The Retail Hive, RetailFest will provide you with a direct line to the latest and most innovative solutions for your business.
Bringing together over 200 retail leaders from digital marketing, customer experience, eCommerce, technology infrastructure, fulfilment and sustainability for an intensive one-day of learning, collaboration, networking and celebration, RetailFest is the one-stop shop for you and your team to define your technology roadmap in 2023 and beyond.
Head of Labs, Tesco Technology & Group Innovation, Tesco
Sitting in R&D and Group Innovation, Jo is at the centre of fresh ideas and new solutions at Tesco. Including building a wide external network to open doors to world class startups, capable of tackling any challenge
Chief Architect, Primark
As part of their on-going digital transformation, Paul and his team at Primark are overcoming the gravitational pull of legacy systems and launching new and exciting capabilities to establish a platform for innovation
Senior Director, Future Operational, Asda
Having previously led innovation at Asda, Geri is now leading one of the largest and most complex migrations ever undertaken at Asda. Within this, Geri is looking for opportunities to enhance digital capabilities and customer experience
Director of Digital Transformation, Boots
Fiona and her team are at the centre of digital transformation at Boots, leveraging not just the latest technologies but experimenting with creative industry partnerships to create new opportunities
Chief Customer & Sustainability Officer, Seasalt Cornwall
Adam’s unique role places him at the centre of two of Seasalt Cornwall’s key missions: improving the omnichannel customer experience and delivering on their mission to improve their sustainability impact
Chief Architect – eCommerce & Digital, John Lewis Partnership
Daryl and his team are at the centre of delivering the technology roadmap to enable John Lewis and Waitrose to deliver next-level personalisation capabilities
Group Sourcing, Sustainability, Quality & Fit Director, N Brown
While leading the charge to accelerate N Brown’s sustainability agenda, Angela has pioneered the localisation of suppliers to reduce environmental impact and strengthen community ties
Head of Digital Strategy & Innovation, Marks & Spencer
Stuart is at the forefront of M&S’s digital transformation and accelerating their omnichannel capabilities by identifying world class startups and scale-ups and deploying them to tackle key challenges
CEO, UK & Ireland, DHL Supply Chain
Since January 2022 Saul has been CEO of the DHL Supply Chain business in the UK & Ireland, providing leadership to over 45,000 colleagues. In 2014 he was appointed CEO of DHL Supply Chain Australia and New Zealand, leading over 4,000 colleagues through the pandemic as they continued to deliver high levels of service to an ever-growing customer base
Chief Marketing Officer, The Cotswold Company
Matt is an expert in acquiring and retaining customers through innovative digital marketing and unique digital experiences. He is now focused on bringing the offline experience into the online world
Former Director, Marketing Activations, Reebok eComm, Adidas
Kremena is an expert in building authentic and purpose-driven brand stories through innovative content and marketing activations, even in the face of tight budgets and expectations of high ROI
Chief Operating Officer, Abel & Cole
With a laser-like focus on sustainability, product quality and innovation, and by effectively leveraging their ecosystem of suppliers and partners, Ben is leading Abel & Cole’s charge to be a truly triple bottom line organisation
VP, Marketing, Not on the High Street
Emilie is responsible for delivering the strategy for acquisition channels whilst ensuring improved loyalty and retention of customers. Her focus is on delivering a great experience that is relevant to customers, and which drives both sales and long term loyalty
Chief Customer Officer, UK & Ireland, DHL Supply Chain
Alex and his team are focused on delighting all of DHL’s 400 customers, delivering great customer experiences and supply chain innovations. Under Alex’s leadership, the team are also focussing on future growth trends and supply chain transformations and new product development.
Director of Technology, The Body Shop
Catherine aligns The Body Shop’s business strategy with their technology roadmap to deliver future-ready capabilities designed to meet the on-going challenges of an omnichannel world
Managing Director, Retail, DHL Supply Chain
As MD for Retail, Natalie leads over 9,000 people in the delivery of logistics services for some of the UK’s most well-known retailers. With a focus on building strong partnerships, she is working with clients to innovate across their supply chains
Supply, Operations & Sustainability Director, Lucky Saint
Liz is the driving force behind Lucky Saint’s B Corp accreditation and on-going efforts to embed sustainability into all facets of the business, as Lucky Saint continues its rapid growth and its pursuit of becoming THE go-to low alcoholic beer
Global Head of Digital, NOBLE PANACEA
Caroline has extensive experience in growing luxury beauty brands. At NOBLE PANACEA, Caroline is at the centre of all innovations to acquire and retain customers, from influencer marketing to loyalty, from eCommerce platforms to brand storytelling
Head of eCommerce, Pour Moi
From personalisation to UX and digital transformation, Gareth has a thorough understanding of eCommerce optimisation and hands-on experience of driving success through his initiatives
Managing Director, BAM Bamboo Clothing
Under Ryan’s leadership, BAM Bamboo Clothing are taking a proactive approach to understanding and measuring their customers’ priorities and, in doing so, are able to deliver winning products, without compromise
Head of Sustainability & ESG, Simba Sleep
Emma is putting sustainability at the heart of Simba Sleep and ensuring that their environmental and social impact is as innovative as their market-leading products. Not stopping there, Emma is also leading on efforts to make Simba Sleep a triple bottom line organisation of the future
Head of Digital Customer Experience and CRM, Crew Clothing
Based on real world data, Rebecca is responsible for shaping the digital customer experience at Crew Clothing. With a laser-like focus on customer-centricity, Rebecca ensures that her team are tackling customer pain points and delivering the best shopping experience possible.
Director, Open 24 Seven
James has been instrumental in building the technology roadmaps for multiple eCommerce brands, most recently bringing next generation AR/VR capabilities to Furniturebox and now returning to Open 24 Seven to empower the next phase of growth.
GoGreen Lead, UKI, DHL Supply Chain
Tutu is responsible for leading and articulating the value of DHL’s GoGreen program, from colleagues to customers. Tutu is a driving force behind processes and programmes relating to energy, fuel and waste efficiency initiatives, carbon accounting, management and reduction, and a range of corporate and environmental sustainability transformations as outputs.
Senior Manager e-Commerce Platform Development, Puma
Bettina’s mission is to build strategies and teams that pave the way for the transformation of digital capabilities. At Puma, Bettina plays a key role in their move towards headless eCommerce and adopting microservices
Head of eCommerce, Au Vodka
Au Vodka is a young and dynamic company, and one of the fastest growing beverage brands in the UK and Jordan has been at the centre of their innovative marketing approach, heavily leveraging social media and influencers
Head of Sustainability, Abel & Cole
Stefanie and her team have led Abel & Cole’s sustainability department for a number of years, including their phenomenal B Corp certification and recertification scores and their industry-leading stand against compostable plastic
Head of Digital Technology – Performance & Commercial, Co-Op
Charles and his team occupy a unique position in Co-Op, providing the data and actionable insights into the cost, value and performance of the digital technology and data function across the Co-Op business, acting as a conduit between executive management and end users
Marketing & eCommerce Director, Lucky Saint
Kerttu is an experienced marketing, eCommerce and brand director currently driving new customer growth through wide-ranging and innovative marketing activations for rapidly-growing non-alcoholic beer brand, Lucky Saint
NED & former Customer Director, Majestic Wine
Matthew is a multiple tenured Customer Director at some of the UK’s biggest brands, putting data at the heart of the omnichannel customer journey while retaining a passionate focus on developing talent and high performing teams
Global Loyalty Manager, Harvey Nichols
Laura is currently re-developing Harvey Nichols’ customer loyalty program to ensure that their repeat customers are truly rewarded for their loyalty and incentivised to continue spending through tailored luxury experiences
CRM Manager, EMEA, New Balance
By taking a completely data-driven approach to CX and personalisation, Jessica is turning customers into fans and creating a community of New Balance fanatics who are increasingly loyal to the brand
Managing Director UK, Elanders
Kevin is the President of Global Marketing & Sales as well as Managing Director, UK at Elanders, a global, end-to-end supply chain solution provider and strategic partner to some of the world’s leading retailers and brands
GM, Europe, Narvar
Across his 20 year career in marketing technology, Michael has worked with many of the top UK and European eCommerce and retail brands. His background means he is well versed in bringing the latest software innovations to Europe and brings with him a wealth of hands-on experience
Director of Retail Strategy, Movable Ink
Becki works closely with Movable Ink’s largest retail clients – including Tesco, Currys, Pandora and more – to identify and deliver personalisation frameworks that drive meaningful results in email and in mobile
Head of Growth, B Lab UK
B Corp is seen as the most comprehensive certification for sustainable businesses to pursue and Annie’s role is to ensure the growth of the engaged B Corp community and enhance the journey of aspiring organisations
Lead Product Owner: e-Fulfilment & Operations, Dyson
Ryan is responsible for delivering change in Dyson’s D2C operations, playing a key role in their move towards using more electric vehicles in fulfilment to improve the environmental impact of their final mile deliveries
Sustainability Manager, The Cheeky Panda
Against the backdrop of rapid business growth, Eleanor leads The Cheeky Panda’s B Corp recertification journey as well as their wider sustainability strategy with a focus on strengthening supplier relationships to improve environmental impact
Head of Wholesale & Supply, Interflora
Heading into 2023, Interflora are taking proactive and ambitious steps to fundamentally change their approach to sustainability. Zara is at the centre of their innovative program, touching all aspect of the business
Sustainability & Farming Comms Manager, Abel & Cole
Ed plays the role of a ‘forager’ at Abel & Cole, looking for the latest, greatest and most innovative suppliers in the market and developing deep relationships with them to accelerate Abel & Cole’s ever-ambitious sustainability strategy
Successfully navigate the proliferation of retail technologies with your colleagues, peers and potential partners at RetailFest.
With Pavilions dedicated to Digital Marketing, Customer Experience, Technology and Sustainability, RetailFest is designed for you and your team to get the maximum value for your specific roles, as well as interdisciplinary insights from our Main Stage sessions.
Not only will you meet with, hear from and witness in action the most innovative, best of breed solution providers in the market – including many that may not yet be on your radar (!) – but you will also join dedicated and hand-curated sessions alongside your fellow retailers going through the exact same challenges as you.
After an action-packed day of sessions, interspersed with an exclusive, exciting and hands-on Team Building activity, unwind and celebrate at the RetailFest cocktail reception, followed by the wrap-party with food, drinks, music and lots of surprises along the way…